Direct Desk

Inquiries answered within four business hours.

Global express courier dispatch via verified transport partners with tamper-evident serial packaging.

4 hrs

response window

100%

insured transit

DHL / FedEx

courier partners

Acquisitions & Logistics

Submit a reference inquiry

Provide movement calibre details, reference numbers, or consignment requests for immediate review by our horological team.

Protocol

Every acquisition includes fully insured global express dispatch, a 14-day return window, and a comprehensive two-year mechanical service warranty.

WERK Horology Dispatch Standards